Today’s business executives fulfill multiple responsibilities. Leaders strive to accelerate strategic objectives, parlay human capital, increase market share, grow international business, build brand value and strengthen the executive team—all in order to achieve higher productivity and profitability.
But what happens when these results materialize too slowly—or not at all? Is the problem the company’s strategy, structure, process or people? We guide our clients in doing the forensics to identify the real issues or combination of issues getting in the way. Sometimes, but not always, it can be the intangibles that link the strategy, structure, process and people.
We then help executives identify the impediments to success, and develop strategies to surmount them. The goal is always to make the end results and the desired results one and the same.
Our efforts come together when clients experience a flashpoint, the insight that allows them to break through the resistance to change. The following attributes characterize that critical moment:
Clarity—the organization understands and articulates the desired results, and what stands in the way of attaining them. The faster an organization achieves clarity, the faster it can execute its strategy.
Consistency—beliefs, emotions, words and actions match the intended strategy throughout the organization; expectations are established, understood and met at every level. The following model is a key diagnostic and measurement tool to assess effectiveness.
Connectivity—the organization understands the cascading effect of business decisions, from strategy to structure, to process, to people.
Insight occurs within leaders when they eliminate their blind spots about their business reality. Leaders already have the wisdom necessary to effect change. Our role at Crystal Clear is to help them focus it, deepen it and put it into practice.
The way consulting is conventionally practiced, it can mean extra steps, added layers and additional time. Because Crystal Clear starts with a company’s real situation, however, we can begin to have an impact quickly. Our counsel is eminently pragmatic, centered on helping executives identify and overcome the impediments to progress. They become more personally effective as leaders, which greatly increases their odds for success. In fact, executives who have experienced Crystal Clear see a relationship with us as an invaluable asset to their organization, not an extra program. Our counsel goes to the heart of their business, enabling them to implement strategy and effect change at an accelerated pace. It’s the way we work at Crystal Clear.